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How to Configure a Collection Server

If the collection server will be storing data on a locally networked computer (rather than on a cloud account) then the Collection Server will need a static IP address or the computer name if the organization uses a windows domain or a DNS server. If a DNS server is in use the IT department will likely need to get involved.

USB Configuration

The USB configurator is a webpage that outputs an xml configuration file, that will tell the Collection Server how you want to set it up. If you save the config file to any ordinary USB drive and then plug it into an available USB port on the Collection Server it will set up your network for you. It is best to wait a couple minutes after inserting the USB to make sure all the configurations have been read. Then do a reboot by unplugging the power and plugging it back into the Collection Server.

The USB Configurator will configure the collection server by passing a configuration file to the Collection Server on a USB stick. This is a three step process:

  1. Go to the website to generate the config file
  2. Save the file to a USB device
  3. Plug the USB device into the Collection Server

 

Website

To visit the website used to generate the network file

  1. Open the Smart Diagnostics software (for cloud users the URL is https://sd.kcftech.com, for users running a locally installed copy navigate to https://host-computer-name where host-computer-name is the ip address or Windows computer name of your host machine) 
  2. Log into Smart Diagnostics
  3. In the menu on the top right click "Network"
  4. From the Network menu choose "Export Collection Server Configuration"

When you open your web browser to the correct address you will see a page that looks like:

You can see this page will allow you to configure the network with three main sections.

Network Configuration

For the Collection Server to get a network connection you will need to configure:

  1. Adapter
  2. Ip Addressing
  3. Proxy Settings

If you don't know what any of these options mean, it is best to choose the defaults.

Adapter

From the image you can see that there are three different adapters to choose from: Ethernet, Wireless, and Broadband Modem. As a note the collection server will only support modems that have been approved by KCF so most modems will not work on the Collection Server. It is also not necessary to use this Configurator to set up a Broadband Modem because they will configure themselves when they are plugged into the collection server.

 

Ethernet is simple to configure, but Wireless networks have a few additional configuration options. If you choose wireless you will see the options below: 

 Your network will likely be configured with WPA or WEP encryption with an SSID and a password.

IP Addressing

You may want to set your Collection Server to a specific static ip address. If this is the case then choose static in the IP Configuration drop down menu. If not then leave the menu on dhcp for automatic addressing from your network. If you choose static you will have the option shown below:

Fill the blanks with the networks settings, as well as the IP Address you wish to use for the collection server.

Proxy Settings

If your network doesn't use a Proxy Server then you can select no. If you DO have a Proxy Server then it is important to set that up here so the Collection Server will be able to report data as well as receive updates. 

Fill in any of the information that your proxy requires.

To be clear this is the ip address or server name of the Windows Machine with the VMS database installed, it is NOT the ip address set earlier of the Collection Server.

Once you are done click submit, and then you will see the browser download a file called collector.config. Move the collector.config file to a removable USB device. Any USB device should work, but if you find a problem with one, try another. Make sure the file was deleted from the USB device after configuration. If the file was not deleted then the collection server likely did not try to read it.

 

Configuration File

The configuration file looks like:

<?xml version="1.0" encoding="utf-8"?>
<Collector>
  <Network configure="True">
    <interface type="Ethernet">
      <wirelessSecurity type="">
        <wepkey type="" />
        <ssid id="" />
        <passcode code="" />
      </wirelessSecurity>
      <modem enabled="False" id="V740" />
      <PrometheusUrl address="https://sd.kcftech.com" />
      <address type="dhcp">
        <IpAddress id="" />
        <netmask id="" />
        <gateway id="" />
        <dns>
          <nameserver id="" />
          <nameserver id="" />
          <nameserver id="" />
          <nameserver id="" />
        </dns>
      </address>
    </interface>
    <proxy enabled="False">
      <user name="" />
      <password code="" />
      <proxyaddress id="" />
      <port id="" />
    </proxy>
  </Network>
</Collector>

 If you are using a locally installed version of Smart Diagnostics the line in red above:

<PrometheusUrl address="https://sd.kcftech.com" />

will appear as:

<PrometheusUrl address="https://[your-computer-name]" />

where [your-computer-name] is the name of your host computer, or the ip address of your host computer.

It is important to change this to add port 52000 so it will look something like:

<PrometheusUrl address="https://steve-laptop:52000" /> or

<PrometheusUrl address="https://192.168.1.100:52000" />.

 

After this change the file is ready to use. Save it to a USB flash drive and plug it into your Collection Server.

 

 

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